Shipping policy
DavzenBrand Shipping Policy
At DavzenBrand, we prioritize delivering your fashion pieces with care and efficiency. This Shipping Policy outlines our processes to ensure a smooth, transparent shopping experience for our valued customers.
Order Processing Time
-
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
-
Orders placed on weekends or holidays will be processed the next available business day.
-
Once your order is processed, you will receive an email with a tracking number.
Shipping Methods & Delivery Times
We offer both domestic and international shipping to meet your needs.
Domestic Shipping (within [Country Name]):
-
Standard Shipping: 3–7 business days (delivery time may vary based on location).
-
Expedited Shipping: 2–4 business days.
-
Next Day Delivery: Available for orders placed before 2:00 PM (local time).
International Shipping:
-
Standard International Shipping: 7–14 business days (varies by destination).
-
Expedited International Shipping: 3–7 business days (varies by destination).
Shipping Fees:
Shipping costs are calculated at checkout and depend on the weight, size of the order, and destination. You will be able to view the total shipping cost before finalizing your purchase.
Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number and a direct link to track your order’s status. If you have an account with us, you can also log in to check the progress of your order at any time.
Customs, Duties, and Taxes
-
For international orders, customs duties, taxes, and import fees may apply depending on the destination country. These fees are the responsibility of the customer and are not included in the shipping charges at checkout.
-
We advise customers to check with their local customs office for detailed information on potential charges before placing an order.
Lost or Damaged Packages
While we take great care in ensuring your order reaches you safely, please note that DavzenBrand is not responsible for packages once they have been handed over to the carrier. However, if you experience any issues, we are here to assist you.
-
If your package is lost or arrives damaged, please contact our Customer Support team at [Davzen.Merch@gmail.com] within 7 days of receiving your shipment.
-
Please keep all packaging materials and take photos of the damaged goods if applicable. We will work with the carrier to resolve the issue as quickly as possible.
Address Changes
Please double-check your shipping details before placing your order. Once an order has been processed, we cannot modify the shipping address. If you make an error, please contact us as soon as possible, and we’ll do our best to accommodate changes before shipment.
Shipping Restrictions
-
P.O. Boxes: Certain shipping methods, including expedited shipping, may not be available for P.O. Box addresses.
-
We currently ship to most countries worldwide, but there may be some restrictions based on location. If you cannot complete your purchase due to shipping restrictions, please contact us at [Davzen.Merch@gmail.com].
Returns & Exchanges
For information on returns, exchanges, and refunds, please refer to our Returns Policy on the website or contact customer support for assistance.